Sales Support (Management) (m/w/d) - German Speaking

  • Marketing & Advertising
  • Remote job

Sales Support (Management) (m/w/d) - German Speaking

Job description

We, the Marketing.MBA, are looking for a Sales Support Management specialist (m/f/d) to lead our Sales & Customer Support team.

In the Sales Support Management position, you work hand in hand with our high-priced VIP customers and the sales team with the aim of maximizing cash flow and minimizing non-payers.

Annual salary starting from 30,000.00  (depending on experience level) - Full time & Remote
Advancement opportunities are available.

Your future working day could look like this:

  • Cooperation with motivated entrepreneurs, employees and teammates
  • Proactive work in Sales Support Management
  • Agreement on installment payments and deferrals on personal responsibility in the interests of the company
  • Ensuring a legally compliant, guideline-based way of working
  • Initiate debt collection actions and follow up on results
  • Monitoring, quality control and data correction of incoming orders
  • Responsible for all written and telephone correspondence
  • Documentation of the correspondence and final processing of the process
  • Creation of statistics, tracking and reports on a weekly basis
  • Recognizing patterns and deriving trends in receivables management
  • Participation in the design of receivables management (optimize processes, create systems)

What you can expect from us:

  • The world's best support team: A young, motivated and inspiring team awaits you.
  • Personal development in various areas.
  • A results-oriented mindset. We strive to achieve goals and solve difficult challenges with creativity, discipline and experience.
  • Fast and steep learning curve through first-hand experience.
  • Bonuses and extras through high-volume results

Job requirements

  • You have completed commercial training and several years of professional experience (preferably in accounting)
  • Experienced handling of Excel
  • German native speaker and basic knowledge of English
  • Experience in telephone customer contact
  • Excellent writing skills
  • A high level of discretion, reliability and integrity
  • A communicative and open-minded personality
  • Assertiveness, as well as critical, but also solution-oriented thinking
  • Above-average enthusiasm and strong self-motivation
  • Familiarity with data analysis and reporting
  • Strong organizational skills to effectively manage competing projects with tight deadlines.

What sets you apart:

  • Your doer mindset: Every challenge is a way for you to grow, improve and help our customers.
  • You are an open-minded and friendly personality with high self-confidence. Deadlines are non-negotiable, so personal responsibility is a must.
  • You are punctual and precise with details. Both clients and your team need to know they can count on you.
  • You have a proactive hands-on mentality. So when you spot a potential bottleneck in the system, you apply critical thinking and come up with a possible solution.
  • Structured remote work (Berlin time zone, from Europe or nearby. Important for phone calls with customers).